HERZOG Maschinenfabrik Ticket System¶
This ticket system is designed for tracking failures which occur continuously on delivered machines. If you recognize severe failures, we would be glad if you can leave us a ticket.¶
This ticket system is not designed for requesting any kind of quotations, such as for spare parts or machines.
Therefore, please contact the sales departement:
Phone: +49 541 9332 50
Else, if you have a request for service, please contact the service departement.
Therefore, please contact the service departement:
Phone: +49 541 9332 19
How to leave a ticket¶
LogIn -> go to Projects -> Choose the right category (Example: If you would like to leave a ticket regarding HP-MP, go to Combined machines) -> go to New Issue -> fill in the information and attach pictures if available -> create issue¶
Ticket is now created. You will get a short notice via Mail about status of your tickets.